OK, I'm trying to figure out what's going on with my membership -
I was charged for the initial membership in Sep 2011.
I got a notice that my member ship was renewing in July, and was charged again.
Just got a new email saying I was about to renew again - just a few months from the last fee.
Am I missing something?
Matticus
Here's my theory - if anyone can confirm this, I appreciate it -
So for the initial member ship - metron was the oversized figure - and was included in the membership fee.
Rocket Red was an additional oversized figure - and was charged seperately (July).
This is the 'actual' renewal(now, Sept.), for the club - which will include in the fee Monsiuer (sp) Mallah.
Is this right?
You'll typically get 2 e-mails one with the subject line "Your Club Subscriptions are Renewing!" which is a heads-up that your about to be charged for the current month's release, and one that says "Your Club Subscription Has Renewed!" which gives the details of the order (the specific figure or figures, and the pricing information.
You'll receive a 3rd e-mail later with the subject line "We've Shipped Order #(bleep)XX!" which provides shipping and billing information, including the tracking number.
Rocket Red & Starman were July's subscription selections and were charged together. The e-mail you just received is for August's suscription selection, Mirror Master.
You should have received an e-mail "Your Order #(bleep)XX is Confirmed!" for the 2013 Club Subscription/Monsieur Mallah & Brain and the January 2013 selection. They only authorized your card for the total amount, but the e-mail states that you are charged at the time they are shipped. Nothing referring to a renewal should have been sent for the 2013 sub.
Uh, I think you're super confused.
You basically get charged once when you order the sub. You should only be charged for the cost of the exclusive figure (for 2012 that was Metron). EVERY month that a figure ships, you will be "renewed" and you have to pay the cost of the figure you are about to receive. This is true for all figures except for Metron, (because you already paid for him)
The 2013 Sub is totally different. YOU ARE NOT AUTOMATICALLY RENEWED. If you did not order a NEW SUB from the website, then you will NOT be in line for the 2013 sub, and are not eligible for Mallah. At this point, all you can do is order the 2013 figures on the Day of Sale.
I was wondering what was up myself. The problem is the wording that the subscription has automatically being renewed and that coming right after the 2013 deadline.
So instead of thinking Mirror Master, I was thinking that the 2012 subscription was automatically renewed unless I took some sort of action. They really should be clearer in their emails.
