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Trying to figure out my Matty invoice...

1 reply [Last post]
Thu, 2012-05-24 12:38
Fully Articulated's picture
Offline
Joined: 2012-01-04

I'm trying to avoid calling Matty's Customer Service... but I really can't seem to figure out the invoice that came with my Club Infinite Earths Jay Garick The Flash.

(BTW - I am a subscriber of both Club Eternia and Club Infinite Earths)

The Jay Garick Flash invoice lists the following:
CLUB INFINITE EARTHS 2012 SUBSCRIPTION - INITIAL FIGURE - $15.00

TAX - $2.19
S&H CHARGE - $10.55
PRODUCT TOTAL - $35.00

TOTAL = $47.74

Why is the product total $35? Is the cost of the subscription $20?

However....

When I looked up the order on the Matty website... the exact same order number lists the total as $100.87

That invoice lists:
MOTUC Subscription - $20
MOTUC Sub Figure Shadow Weaver - $20
DC Club Subscription $30
DC Club Figure $15
Subtotal = $85

Plus -
$10.55 Shipping
$5.32 Tax
TOTAL = $100.87

I thought I already paid for Shadow Weaver in February.

I'm so confused.

Just wanted to check if anyone can see something obvious that I'm missing... before calling their fabulous customer service people.

Thanks.

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Offline
Joined: 2012-01-03

The subscription sign-up/exclusive club figure Metron is $30. Below is the original invoice from last year at the time of signing up.

Order Date: July 23, 2011

Product Name Qty Ordered Amount Discount
2012 DC Universe Club Infinite Earths Subscription 1 $30.00
Club Infinite Earths 2012 Subscription - Initial Figure 1 $15.00

SubTotal: $45.00
Shipping & Handling: $8.70
Tax: $3.15
Total: $56.85

Additional Product Information: 2012 DC Universe Club Infinite Earths Subscription - NOTE: You have already been charged for your 2012 Club membership/s sign-up fee/s. You will receive separate order and shipment notifications as club figures are shipped to you. The cost for the figures and applicable shipping costs/taxes/fees are charged when the figures are shipped.

__________________

Mr. Tibbs

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